Privacy Policy
Your privacy is our priority. We are committed to protecting your data and being fully transparent about how we use it.
Last Updated: March 17, 2026
Contents
Section 01
Introduction
Plug and Play Agent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Instagram growth platform and related services (collectively, the "Service").
By using Plug and Play Agent, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Section 02
Information We Collect
Personal Information
When you create an account, we collect:
→ Email address
→ Name
→ Password (encrypted)
→ Profile information
Social Media Account Information
When you connect Instagram accounts, we collect:
→ Public profile information from connected platforms
→ Page information and permissions you grant
→ Content you publish through our Service
→ Engagement metrics and analytics data
Usage Data
We automatically collect information about how you use our Service:
→ Device information (browser type, operating system)
→ IP address and access times
→ Pages visited and features used
→ Click patterns and interactions
Section 03
How We Use Your Information
We use the collected information for the following purposes:
→ To provide, maintain, and improve our Service
→ To publish content to your connected Instagram account
→ To send you technical notices and support messages
→ To respond to your comments and questions
→ To develop new features and services
→ To monitor and analyze trends, usage, and activities
→ To detect, investigate, and prevent fraudulent transactions
→ To personalize your experience
Section 04
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
→ With service providers who assist in operating our platform (e.g. Supabase, Stripe)
→ When required by law or to respond to legal processes
→ To protect the rights and safety of Plug and Play Agent and its users
→ In connection with a business merger or acquisition (users notified in advance)
Section 05
Your Rights
Depending on your location, you may have the following rights regarding your personal data under GDPR, CCPA, or applicable local laws:
→ Right to access — request a copy of your personal data
→ Right to rectification — correct inaccurate or incomplete data
→ Right to erasure — request deletion of your data
→ Right to portability — receive your data in a structured format
→ Right to object — opt out of certain processing activities
→ Right to restrict processing — limit how we use your data
To exercise any of these rights, please contact us at hello@plugandplayagents.com. We will respond within 30 days.
Section 06
Data Retention & Security
We retain your personal data for as long as your account is active or as needed to provide our Service. Upon account deletion, your data is permanently removed within 30 days, except where required by law.
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, regular security audits, and strict access controls to protect your data from unauthorized access, alteration, or disclosure.
Section 07
Account Deletion
You have the right to delete your Plug and Play Agent account at any time. This will permanently remove your Brand DNA data, content history, and disconnect all Instagram integrations. Data is fully purged within 30 days.
Section 08
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out. We aim to respond within 48 hours.
Privacy Inquiries
hello@plugandplayagents.comResponse Time
Within 48 hours
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