We aim to make the data path understandable: what you choose to provide, what a connected service makes available, and what is needed to run the workflow you request.
1. What this notice covers
This notice covers the Plug and Play Agents marketing website, direct enquiries, and product experiences that refer to it. A connected third-party service may also apply its own privacy terms to the information it controls.
2. Information involved
Depending on how you interact with us, this can include:
- contact details and the message you choose to send;
- account, workspace, plan, and support context;
- brand sources, drafts, edits, approvals, and schedule choices;
- data made available through a service you intentionally connect; and
- basic technical information used to operate and protect the service.
3. How information is used
Information may be used to provide the requested workflow, understand a brand source, prepare content, maintain a review and publishing process, respond to support, improve reliability, and communicate about the service.
4. Service providers and connected services
We may rely on vendors that help operate hosting, communications, analytics, security, and product functions. Information may also pass to a connected platform when you direct the product to take an approved action there. Those parties handle information under their own terms and applicable agreements.
5. Retention and your choices
Retention depends on the purpose of the information, operational needs, legal obligations, and the settings available in the relevant product or connected service. You can ask about access, correction, deletion, or a connection you no longer want to use. Some requests may require identity or account verification.
6. Contact
Questions about this notice can be sent to business@plugandplayagents.com. Please avoid including passwords or sensitive credentials in an email.